Frequently asked questions in recruitment



What is a recruitment agency, and how does it work?

A recruitment agency offers a professional service that helps connect employers with suitable job candidates. We source, screen, and present qualified candidates to employers, streamlining the hiring process.


How can I benefit from using a recruitment agency?

By using a recruitment agency, you can access a pool of pre-screened and qualified candidates, save time in the hiring process, and gain access to expert advice on recruitment trends and market conditions.



What types of jobs does your agency specialise in?

Our agency specialises in a wide range of industries and job types, including but not limited to Construction, Education, Administration and Sales roles. We cover both permanent and temporary positions depending on the needs of our clients.



How do I request your services to fill a job opening?

There are multiple ways you can contact TR2 Recruitment

  1. Through our website tr2rec.com and upload the job directly from there,
  2. Email hello@tr2rec.com
  3. Phone 01872 672 900

We will discuss your hiring needs and gather details about the position, your company culture, and any specific requirements you have.



What is the cost of using your agency's services?

Fees per company can vary depending on the job role. We will provide you with a transparent fee structure during our initial consultation.



How do you source and screen candidates?

We use a combination of methods, including job postings, networking, and database searches, to find potential candidates. We fully understand the importance of safeguarding. So much so we have an entire Department dedicated to ensuring that all Compliance is satisfied prior to candidates commencing their assignment. Our Summary Reports allow our Clients to review exactly what information we hold on file throughout the recruitment process and our New Starter Packs combine these documents into one, easy to read file.



How long does it take to fill a job opening?

The time to fill a job opening can vary depending on factors such as the job market, the complexity of the role, and the availability of qualified candidates. We aim to find the right candidate as efficiently as possible.



Do you only work with large companies, or can small businesses also benefit from your services?

We work with companies of all sizes, from small businesses to national college groups. Our goal is to assist any organisation in finding the right talent for their needs.



What happens if a candidate placed by your agency doesn't meet our expectations?

We strive to make successful placements, but if a candidate does not meet your expectations, we offer replacement guarantees. We will work diligently to find a suitable replacement as quickly as possible.



How do you stay updated on industry trends and changes?

Our team regularly attends industry conferences, participates in training, and engages in market research to stay current on recruitment trends and changes in the job market.


When will I get paid?

Candidates fill in a weekly timesheet, once this has been approved by their manager they will be paid at the end of the following week.


Do you offer a discount for repeat business?

Yes. We have a large number of repeat business customers who benefit from reduced rates. Speak to one of our consultants to find out more.


What separates TR2 Recruitment from other agencies?

All agencies try to do the same thing – they find jobs for people and people for jobs. We feel that our personal approach and genuine care in what we do puts us ahead of the rest. We love recruitment and we love working for you. The only way you will experience the difference is by giving us a go. 


At what stage do we have to pay a fee?

For permanent recruitment, we invoice on the day the candidate starts, and for temporary recruitment, we invoice weekly on approved timesheets.  


What do we do if we are not 100% happy with the staff you have supplied?

Firstly, we’d ask you to make contact with your consultant as soon as you have a concern. You being happy is what’s most important to us, so we will work with you in finding a solution for you.