Receptionist and Admissions Assistant

Job Overview
We are seeking a dedicated and enthusiastic Receptionist and Admissions Assistant to join a Further Education College in Kidderminster - there are 2 positions available, one short term, and the other long term, both of which are to start immediately. As this is based in an FE College, and Enhanced DBS must already be in hand. In this role, you will play a crucial part in the admissions process, providing support to prospective students and their families. Your primary responsibility will be to educate applicants about our programmes and assist them throughout their application journey. This position requires excellent communication skills and a passion for helping others achieve their educational goals.

You will be based on reception, answering calls, sign posting guests, and passing messages. You will also be sign posted work from the Admissions office which will involve phoning learners and confirm they are engaged to attend their courses.

Responsibilities

• Provide information and guidance to prospective students regarding admission requirements, programmes, and processes.
• Assist in the preparation of admission materials and documentation.
• Educate applicants on the benefits of our institution and its offerings.
• Respond to inquiries via phone, email, and in-person consultations.
• Maintain accurate records of applicant interactions and follow up as necessary.
• Collaborate with other departments to ensure a seamless admissions experience for all candidates.
• Participate in recruitment events and open days to promote the institution.

Skills

• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Excellent organisational skills with attention to detail.
• Ability to educate prospective students about academic programmes and admission processes.
• Proficiency in using computer software for record keeping and communication purposes.
• A friendly and approachable demeanour, demonstrating a commitment to customer service.
• Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about education and eager to support students in their journey towards higher learning, we encourage you to apply for the Admissions Assistant position.

TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.